Forum Replies Created
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Posts
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Hi @zegmaarmanu,
Our plugin does not support multisite, but if you install our plugin to 2 separate stores and connect the plugin then it will work.
If still facing the issue then you can contact us at [email protected] our team will check and assist you.
Hopefully, we are able to help you with the query.
Regards,
Hi @derrickliew,
There might be a conflict with third-party plugins.
Please verify, and if you do not find a solution, Kindly contact us at [email protected] our team will check and assist you.
Hopefully, we can help you with the query.
Regards,
Hello @Brandiwork,
Thank you for trying our plugin and being our trustworthy customer!
If everything is the same on all three websites like the theme and other plugins too, then also if the issue is the same we need to debug this at our end,
We suggest to email us at [email protected] or share your email ID we will contact you, and will make sure to fix this
Thank you
Hello @cad,
Thank you for your query,
The issue may be due to incompatibility of the theme, so we suggest you connect with the support team, they will guide you with whatever possibilities are there. They will also help in solving this issue,
Kindly contact us at [email protected] our team will check and assist you.
Hopefully, we can help you with the query.
Regards,
Hello @WesleyB,
We have checked your request and got to know that the request was done apart from plugin features, so we have tried to help with the work if you feel there is some issue or need any help, feel free to ask us or connect to support for further.
Kindly contact us at [email protected] our team will check and assist you.
Hopefully, we are able to help you with the query.
Regards,
Hello @Manuel,
Thank you for trying our Bookings for WooCommerce plugin!
As per your mentioned query currently, it’s not possible to achieve this with our plugin but we can check the possibility and customize it for you.
Still, if you want an instant solution kindly connect us at [email protected] our team will check and assist you.
Hopefully, we are able to help you with the query.
Regards,
Hello @roseg,
Thank you for trying our Subscriptions WooCommerce plugin!
As far as your query we need to check this at our end with the same scenario. So can you please share us your subscription product link, so we can check and help you further,
Still, if you want an instant solution kindly connect us at [email protected] our team will check and assist you.
We will be glad to help you.
Regards,
Hey @rkngdesign,
Thank you for trying our Subscriptions plugin!
We got your query and actually there is a plugin conflict in terms of signup fee because we show recurring information based on cart amount due to which it is showing 0 but don’t worry we will fix this conflict in our next coming update of the plugin.
Still, if you want an instant solution kindly connect us at [email protected] our team will check and assist you.
Hopefully, we are able to help you with the query.
Regards,
Hello @ddecort,
As you are already connected with us over the support our team will check and help you there.
If still facing the issue then you can connect us at [email protected] our team will check and assist you.
Regards,
Hello @zvitez,
Thank you for trying our Subscriptions for WooCommerce plugin,
For setting up the gateway you can go to WooCommerce> Payment gateways and there you will get the list of gateways like PayPal, Stripe, etc.
Add the details of that gateway from your account and activate it by enabling it
If still facing the issue then you can connect us at [email protected] our team will check and assist you.
Hopefully, we are able to help you with the query.
Regards,
Hey @reymaro,
Thank you for trying our plugin,
The response to your query is No, you can not fetch subscription status from the user id. To fetch subscription status you need the subscription id. So from the user id you need to fetch the order and check order id of order is a subscription or not then using the subscription id you can fetch the Subscription status
If still facing the issue then you can connect us at [email protected] our team will check and assist you.
Hopefully, we are able to help you.
Regards,
Hello @wickedmeltswales,
Thank you for trying our plugin,
The issue may be due to some conflict with other plugins, so we need the order id and some other details, As our support team is in connection with you please share some details and it will be resolved.
If still facing the issue then you can connect us at [email protected] our team will check and assist you.
Hopefully, we are able to help you.
Regards,
Hi @BrettRogersUK,
Thank you for purchasing our plugin,
For your first query:
You can use our plugin for 30 days on your staging site without activating the license. One license will be applicable on one domain only. If you want to change the domain for the license then please let us know. We will rest your license.For your second query:
The issue you are facing may be due to the third-party plugin or the theme so you can run a test by deactivating the third-party plugin or by changing the theme and then see whether facing the same issue.If still facing the issue then you can connect us at [email protected] our team will check and assist you.
Regards
Hi @jungleplum,
Thanks for writing to us,
As per your query, please make sure that you have saved the settings properly. Also, please make sure that are using the latest version of the plugin.
If still you have such issues then we request you to please connect our team over [email protected]
Have a great day.
Regards,
Hi @jungleplum,
Thanks for writing to us,
As per your query, please make sure that you have saved the settings properly. Also, please make sure that are using the latest version of the plugin.
If still you have such issues then we request you to please connect our team over [email protected]
Have a great day.
Regards,
