Forum Replies Created
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Hello @WesleyB,
We have checked your request and got to know that the request was done apart from plugin features, so we have tried to help with the work if you feel there is some issue or need any help, feel free to ask us or connect to support for further.
Kindly contact us at [email protected] our team will check and assist you.
Hopefully, we are able to help you with the query.
Regards,
Hello @Manuel,
Thank you for trying our Bookings for WooCommerce plugin!
As per your mentioned query currently, it’s not possible to achieve this with our plugin but we can check the possibility and customize it for you.
Still, if you want an instant solution kindly connect us at [email protected] our team will check and assist you.
Hopefully, we are able to help you with the query.
Regards,
Hello @roseg,
Thank you for trying our Subscriptions WooCommerce plugin!
As far as your query we need to check this at our end with the same scenario. So can you please share us your subscription product link, so we can check and help you further,
Still, if you want an instant solution kindly connect us at [email protected] our team will check and assist you.
We will be glad to help you.
Regards,
Hey @rkngdesign,
Thank you for trying our Subscriptions plugin!
We got your query and actually there is a plugin conflict in terms of signup fee because we show recurring information based on cart amount due to which it is showing 0 but don’t worry we will fix this conflict in our next coming update of the plugin.
Still, if you want an instant solution kindly connect us at [email protected] our team will check and assist you.
Hopefully, we are able to help you with the query.
Regards,
Hello @ddecort,
As you are already connected with us over the support our team will check and help you there.
If still facing the issue then you can connect us at [email protected] our team will check and assist you.
Regards,
Hello @zvitez,
Thank you for trying our Subscriptions for WooCommerce plugin,
For setting up the gateway you can go to WooCommerce> Payment gateways and there you will get the list of gateways like PayPal, Stripe, etc.
Add the details of that gateway from your account and activate it by enabling it
If still facing the issue then you can connect us at [email protected] our team will check and assist you.
Hopefully, we are able to help you with the query.
Regards,
Hey @reymaro,
Thank you for trying our plugin,
The response to your query is No, you can not fetch subscription status from the user id. To fetch subscription status you need the subscription id. So from the user id you need to fetch the order and check order id of order is a subscription or not then using the subscription id you can fetch the Subscription status
If still facing the issue then you can connect us at [email protected] our team will check and assist you.
Hopefully, we are able to help you.
Regards,
Hello @wickedmeltswales,
Thank you for trying our plugin,
The issue may be due to some conflict with other plugins, so we need the order id and some other details, As our support team is in connection with you please share some details and it will be resolved.
If still facing the issue then you can connect us at [email protected] our team will check and assist you.
Hopefully, we are able to help you.
Regards,
Hi @BrettRogersUK,
Thank you for purchasing our plugin,
For your first query:
You can use our plugin for 30 days on your staging site without activating the license. One license will be applicable on one domain only. If you want to change the domain for the license then please let us know. We will rest your license.For your second query:
The issue you are facing may be due to the third-party plugin or the theme so you can run a test by deactivating the third-party plugin or by changing the theme and then see whether facing the same issue.If still facing the issue then you can connect us at [email protected] our team will check and assist you.
Regards
Hi @jungleplum,
Thanks for writing to us,
As per your query, please make sure that you have saved the settings properly. Also, please make sure that are using the latest version of the plugin.
If still you have such issues then we request you to please connect our team over [email protected]
Have a great day.
Regards,
Hi @jungleplum,
Thanks for writing to us,
As per your query, please make sure that you have saved the settings properly. Also, please make sure that are using the latest version of the plugin.
If still you have such issues then we request you to please connect our team over [email protected]
Have a great day.
Regards,
Hello @chiara-wed,
As the data is coming from the third-party plugin so we need to check the possibility of this. And we haven’t mentioned anywhere on our product page or documentation that our plugin is compatible with your plugin.
And to render the table into the PDF we need to customize our plugin and for that, we need to do extra custom coding and that will be on a chargeable basis.
We are always here to help you in all possible ways.
Regards,
Hello @chiara-wed,
Apologies for the inconvenience caused to you,
As the data is coming from the third-party plugin so we need to check the possibility of this.
So I suggest you please connect with our Support team they will help you with this.
Regards,
Hey @grayson c,
Thank you for trying our plugin Subscriptions for WooCommerce.
Coming to your query – We have resolved this issue and the latest version of the plugin is about to live next week. Plugin is in the testing phase.
If you have any other queries regarding our plugin you can connect our Support team.
We are always here to help you in possible ways.
Regards,
Hey @grayson c,
Thank you for trying our plugin Subscriptions for WooCommerce
Coming to your query this cannot be possible for the admin or user to do so. For this, you need to connect our Support team along with the subscription id you want for infinite, so the team will help you to do so
We are always here to help you in all possible ways.
Regards,
