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Hello Markus,
Thank you for reaching out.
It appears that the issue with special characters not displaying correctly in the generated PDFs is due to an encoding problem. The characters “ä”, “ö”, and “ü” are being rendered incorrectly, which typically happens when the character encoding is not set to UTF-8.
Since you are already connected to the support team, they will be able to assist you in resolving this issue.
If you need any further assistance or have additional questions, please feel free to reach out.
Best regards,
Sam