Forum Replies Created
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AuthorPosts
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July 10, 2025 at 5:06 am in reply to: How we can automatically create PDF or zip file in bulk? #4126
Samael
KeymasterHi,
To enable the cron job functionality, please ensure that the advanced settings are configured and the corresponding cron is set up on the server.
Once configured, it will automatically generate the PDF or ZIP files in bulk as scheduled.
Best Regards,
Sam
June 27, 2025 at 6:15 am in reply to: What hooks are available when a subscription is cancelled, expired, or renewed? #4098Samael
KeymasterHello,
Please use the below hooks, and if you have any further queries please tell us:
- do_action( ‘wps_sfw_after_renewal_payment’, $renewal_order, $subscription_id, $payment_method );
- do_action( ‘wps_sfw_expire_subscription_scheduler’, $susbcription_id );
- do_action( ‘wps_sfw_subscription_cancel’, $subscription_id, ‘Cancel’ );
You can use these hooks in different events
To get the subscription object, use this code:
- $subscription = new WPS_Subscription
Best Regards
SamSamael
KeymasterThanks for reaching out! This issue seems unusual and might be related to specific plugin settings or a compatibility conflict.
We recommend connecting with our support team so they can take a closer look and assist you directly. Please share all relevant details, including screenshots and steps to reproduce the issue, and our team will be happy to help resolve it.
Best Regards
SamJune 18, 2025 at 11:45 am in reply to: Order bump image looks stretched / distorted on checkout page #4087Samael
KeymasterHello,
Yes, we have given the option to increase or decrease the size if the image added for offers. You can try that, but in case that does not work for you, then connect to our support team
They will look over this and make the size whatever you want
Best Regards
SamSamael
KeymasterHi,
Thank you for bringing this to our attention.
We’re sorry to hear you’re experiencing issues with version 3.1.5 of the plugin. To help you resolve this as quickly as possible, we recommend reaching out to our support team directly. They’ll be able to investigate the issue in detail and assist you with a proper solution or rollback if needed.
You can contact our support team here: https://wpswings.com/submit-query/
Thank you for your patience and understanding!
Best regards,
Sam-
This reply was modified 1 month ago by
Samael.
Samael
KeymasterHi Moritz,
We are sorry for the inconvenience. Pls Share your email ID here. So I can share it with the support team.
Best Regards
SamSamael
KeymasterHello,
Thanks for showing interest in our plugin,
I request you to please connect with our support team; they will help you with your query
Regards,
March 11, 2025 at 6:32 am in reply to: How to use the encoded html product link and image data in mautic? #3876Samael
KeymasterHello,
Currently, our plugin is designed to generate the abandoned cart coupon only once, and a new coupon will only be created once the previous one has expired. This behavior may indicate an issue specific to your site that we would like to investigate further.
Please reach out to us directly at [email protected], and we will be happy to help you troubleshoot and resolve this issue.
Thank you
March 10, 2025 at 6:57 am in reply to: How to use the encoded html product link and image data in mautic? #3869Samael
KeymasterHello ,
In reference to your issue, we need to check and debug it on our end, so we suggest you please create a ticket for your issue from here: https://wpswings.com/submit-query/.
Thank you
March 7, 2025 at 1:05 pm in reply to: How to use the encoded html product link and image data in mautic? #3863Samael
KeymasterHello ,
1. You can check the below plugin for fulfilling your requirement of using encoded form for email template
Plugin: https://github.com/mtcextendee/mautic-custom-tags-bundle
2. For the custom requirement, it will cost you roughly around $1000 for adding multiple rules and also taking RFM into consideration for abandoned cart coupon generation.
Thank you
March 6, 2025 at 11:16 am in reply to: How to use the encoded html product link and image data in mautic? #3856Samael
KeymasterHello,
Thank you for using our plugin!
In response to your queries, here’s the information you requested:
1. Our plugin currently syncs details with Mautic in an encoded format. To utilize these encoded details in your email templates, you can explore various plugins available on the Mautic platform that offer this capability.
2. Regarding your other question, at this time, our plugin does not support setting rules for abandoned cart scenarios. However, we can customize the plugin for you to include multiple rules for abandoned cart coupons if you’re interested.
Regards
Sam
Samael
KeymasterHello,
The feature you are asking we have this in our pro plugin where you can set the maximum number of booking for product.
Regards,
February 12, 2025 at 5:59 am in reply to: Different Reward Points for Each Product or Category Product #3788Samael
KeymasterHello ,
Thank you for sharing your query with us!
In reference to your query, you can assign category-wise or product-wise points in our pro version and you can refer to the below section from our doc in order to configure this
Doc: https://docs.wpswings.com/points-and-rewards-for-woocommerce/#category-wise-setting-2
Regards
Samael
KeymasterHi,
Since this list is an important part of your pages, I recommend reaching out to our support team for a solution. They may have a setting or workaround to ensure dynamic content is included in the generated PDFs.
Best Regards,
Sam
January 16, 2025 at 5:38 am in reply to: No payments methods using Payment Plugins for PayPal WooCommerce #3692Samael
KeymasterHello,
If you are using a free subscription plugin then use PayPal standard, and for Stripe use official stripe by WooCommerce
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