[Samael]

Thanks for reaching out.

At the moment, changing the user types to checkboxes with separate price additions is not supported directly in Event Tickets Manager for WooCommerce Pro.

Since your use case involves creating multiple selectable add-on options with individual pricing, this would require a deeper review of the setup or possible customization.

We recommend connecting with our support team for this. They will be able to properly understand your requirement and guide you on the best possible solution or confirm if a workaround or customization is feasible.

Please reach out to support, and they will help you resolve this query.

[Samael]

Thanks for sharing your thoughts! However, we don’t allow promotional or tool-related queries in this forum. I have removed your link. If you’re interested in exploring collaboration opportunities, please reach out to [email protected]

[Samael]

Hi Kamal,

Please inform us which WP Swing’s plugin you are using, and how this issue is exactly happening.

Best Regards,
Sam

[Samael]

Hello,

We did not recommend changing inside the plugin file because it may affect the plugin functionality, but if you want to change, you can translate because our plugin supports all string support for the translation process, so you can use a WPML or Loco string translate plugin

Thank you

• This reply was modified 9 months, 2 weeks ago by Samael.

[Samael]

Hi,

Thanks for your message.

Since you’re using the Pro version and have admin access, I recommend reaching out to our support team for help with these issues.

They can assist with:

• Showing more details in the logs (like post name/type)
• Changing the number of items shown per page or enabling bulk actions
• Setting up automated reports or tracking PDF button clicks via Google Analytics

Please contact them here: https://support.wpswings.com/

Let me know if you need anything else!

Best,
Sam

[Samael]

Hi,

Pls Clarify which WP Swings Plugin you are using.

Regards,
Sam

[Samael]

Hi,

To enable the cron job functionality, please ensure that the advanced settings are configured and the corresponding cron is set up on the server.

Once configured, it will automatically generate the PDF or ZIP files in bulk as scheduled.

Best Regards,

Sam

[Samael]

Hello,

Please use the below hooks, and if you have any further queries please tell us:

• do_action( ‘wps_sfw_after_renewal_payment’, $renewal_order, $subscription_id, $payment_method );
• do_action( ‘wps_sfw_expire_subscription_scheduler’, $susbcription_id );
• do_action( ‘wps_sfw_subscription_cancel’, $subscription_id, ‘Cancel’ );

You can use these hooks in different events

To get the subscription object, use this code:

• $subscription = new WPS_Subscription

Best Regards
Sam

[Samael]

Thanks for reaching out! This issue seems unusual and might be related to specific plugin settings or a compatibility conflict.

We recommend connecting with our support team so they can take a closer look and assist you directly. Please share all relevant details, including screenshots and steps to reproduce the issue, and our team will be happy to help resolve it.

Best Regards
Sam

[Samael]

Hello,

Yes, we have given the option to increase or decrease the size if the image added for offers. You can try that, but in case that does not work for you, then connect to our support team

They will look over this and make the size whatever you want

Best Regards
Sam

[Samael]

Hi,

Thank you for bringing this to our attention.

We’re sorry to hear you’re experiencing issues with version 3.1.5 of the plugin. To help you resolve this as quickly as possible, we recommend reaching out to our support team directly. They’ll be able to investigate the issue in detail and assist you with a proper solution or rollback if needed.

You can contact our support team here: https://wpswings.com/submit-query/

Thank you for your patience and understanding!

Best regards,
Sam

• This reply was modified 11 months, 1 week ago by Samael.

[Samael]

Hi Moritz,

We are sorry for the inconvenience. Pls Share your email ID here. So I can share it with the support team.

Best Regards
Sam

[Samael]

Hello,

Thanks for showing interest in our plugin,

I request you to please connect with our support team; they will help you with your query

Regards,

[Samael]

Hello,

Currently, our plugin is designed to generate the abandoned cart coupon only once, and a new coupon will only be created once the previous one has expired. This behavior may indicate an issue specific to your site that we would like to investigate further.

Please reach out to us directly at [email protected], and we will be happy to help you troubleshoot and resolve this issue.

Thank you

[Samael]

Hello ,

In reference to your issue, we need to check and debug it on our end, so we suggest you please create a ticket for your issue from here: https://wpswings.com/submit-query/.

Thank you

[Author]

Posts