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› Forums › WooCommerce Plugins › Active Subscription does not appear in client’s personal menu
Hi,
I have set up your plugin Subscriptions for Woocommerce on my wordpress website with woocommerce and I am in the testing fase to decide if I want to switch to pro.
I have created a test subscription and asked a client to purchase it: the subscription shows up in my table but it doesn’t show up in the client’s personal menu. Enable client to opt out is activated.
Can you help me figure out this issue?
Thank you,
Giulia
Hello,
The issue will be due to some conflict, and we need to check the clients site for this, and then we can provide a better solution
If you need urgent help, please connect with our support team
Thank you