[Bennett]

Hello,

Thank you for your query, we will try to help you on this-

You can check the status of the order and next renewal subscription date, if it’s showing correct, it means your subscription is going well

You can also check payment completed on stripe

 

[Bennett]

Hello,

Yes you can do this with our plugins named Subscription for WooCommerce and Membership for WooCommerce

You required both the plugins at same time and then you can make plans as per your needs

Thank you

[Bennett]

Yes, The admin can both options to set the membership to lifetime or limited using the Membership for WooCommerce plugin. The admin can set either of two.

[Bennett]

Hello,

For auto-renewal you can use our Subscription for WooCommerce plugin with this

And, for all other queries you can use our Membership premium version we have all these things available like discount codes, fixed amounts, etc

Thank you

[Bennett]

Hello,

If these items are product type with respect to woocommerce product type, then yes it would work, In case these are coming from any third party plugin than it will not

In that case, we need to look over the custom code to be done as per need

Thank you

 

[Bennett]

Hi,

There is no function as of now, However, you can reach out to our support team for further assistance—they’ll be happy to help you with any additional details.

Best regards,

[Bennett]

Hello,

As an Admin, you can view all active and other subscriptions associated with our plugin from the “My Subscription” tab.

If you need any additional functionality or changes, feel free to let us know. We can assist you with custom code to meet your specific requirements.

Thank you!

[Bennett]

Hello,

We do not charge for the subscription once it is canceled but in your case, it is happening which is very strange. There is a need to debug the issue to check on your website

Please make sure to connect with support team, and we will fix this

Thank you

[Bennett]

Hi

Thank you for your query,

We have a feature in the premium plugin to allow certainly failed attempts for the subscription otherwise the subscription will get canceled

 

[Bennett]

Hello,

Thanks for using the points and rewards plugin.

Currently, you can see the referral links of your users. Only users can see the referral link.

We have stored the referral ID in the ‘wp_usermeta’ table. The key is ‘mwb_points_referral’.

[Bennett]

Hello

Thanks for using our plugin.

In reference to your query, currently the points are awarded only when the order status has been marked as completed.
If you want some other modification in the plugin then we need to check with the technical team.

Thanks,

[Bennett]

One-time subscriptions, also known as fixed-term subscriptions, can have a mixed impact on customer loyalty and retention. Here’s a breakdown of the potential benefits and drawbacks:

Potential Benefits: 

• Reduced upfront commitment: Compared to traditional subscriptions, one-time subscriptions offer a lower barrier to entry. This can be attractive to customers who are hesitant about a long-term commitment or want to try out a service before committing fully.
• Targeted acquisition: One-time subscriptions can be a good way to target specific customer segments or promote limited-time offers. They can act as a gateway to convert these customers into long-term subscribers with the right value proposition.

Potential Drawbacks:

• Lower customer engagement: Since there’s no ongoing commitment, customers might be less engaged with the product or service. They might use it for the fixed term and then forget about it.
• Unpredictable revenue: One-time subscriptions create a less predictable revenue stream compared to recurring subscriptions. This can make it harder for businesses to plan for the future.
• Missed opportunity for loyalty building: Without ongoing connection, it can be challenging to nurture customer relationships and build long-term loyalty.

Overall, the impact of one-time subscriptions on customer loyalty and retention depends on how they are implemented.

Here are some things businesses can do to maximize the positive impact:

• Offer a high-value experience: The one-time subscription should provide a complete and valuable experience that keeps the customer satisfied during the fixed term.
• Upsell opportunities: Build in opportunities to upsell customers to longer-term subscriptions or additional products/services during the fixed term.
• Targeted communication: Use the fixed term to gather customer data and segment your audience. Then, after the term ends, send targeted communication with relevant offers to incentivize them to return.

By carefully considering these factors, businesses can leverage one-time subscriptions as a tool to acquire new customers and potentially convert them into loyal, long-term subscribers.

[Bennett]

The subscription plugin typically handles subscription cancellations or refunds based on the settings and functionalities provided by the plugin developer. Here’s a general overview of how these processes are commonly managed:

Subscription Cancellations:

• Users usually have the option to cancel their subscriptions through their account settings or through a dedicated cancellation process provided by the plugin
• When a user cancels their subscription, the plugin typically triggers actions such as:
  1. Stopping future billing cycles.
  2. Revoking access to subscription content or services after the current billing period ends.
  3. Sending confirmation emails to both the user and the site administrator.

Refunds:

• Refund policies and procedures can vary depending on the plugin and the site’s policies.
• The plugin may offer options for partial or full refunds, depending on the circumstances.
• Refunds can be initiated by the site administrator through the plugin’s interface.
• Upon refund initiation, the plugin typically handles actions such as:
  1. Reversing the transaction in the payment gateway.
  2. Updating subscription status and access rights if necessary.
  3. Sending notification emails to both the user and the site administrator confirming the refund.

Overall, the subscription plugin aims to provide a smooth and user-friendly experience for managing subscriptions, cancellations, and refunds while ensuring compliance with relevant policies and regulations.

[Bennett]

Yes. From the Per Currency Points & Coupon Settings, you get a Coupon Settings section. From that section, you can allow customers to convert points into coupons. Just click on the Enable Points Conversion checkbox. Enter all the required details and click on Save Changes.

[Bennett]

Hello,

Thank you for sharing your query with us, Yes, we have a feature where you can reward points to the user when he signs up or registers on your site.

For this: Go to plugin settings>General settings>Sign up settings and enable the signup setting. If you have further queries then feel free to share with us.

[Author]

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