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Customer extended subscription but status is cancelled

Tagged: Subscriptions

This topic has 1 reply, 2 voices, and was last updated 7 months, 2 weeks ago by Bennett.

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August 30, 2024 at 11:06 am #3287

Bennett
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Hello,

We do not charge for the subscription once it is canceled but in your case, it is happening which is very strange. There is a need to debug the issue to check on your website

Please make sure to connect with support team, and we will fix this

Thank you
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