How can customers request and send wallet payments in WooCommerce?

[kiya]

Hi there,

I’m using Wallet System for WooCommerce Pro, and I want to allow my customers to request and send wallet payments instantly within my store. I noticed that the plugin offers a Send Payment Request feature, but I’m not completely sure how to enable it or how it works on the front end for users.

Right now, customers can top up and use their wallet balance, but they’re not seeing an option to request payments from other users or send money directly. I need clear guidance on:

• How to enable the Send Payment Request feature
• Whether both users need wallet accounts to transact
• How the request/approval workflow functions
• Any restrictions or settings I should check
• How this can be optimized for high-traffic seasons

With BFCM coming up, I want to make sure this feature is working perfectly because customers may need to transfer funds, share balances, or split payments during peak shopping days. A smooth peer-to-peer wallet experience would really help boost conversions and reduce checkout friction.

Can someone guide me on the correct setup or provide troubleshooting steps?

Thanks in advance!

[Mary Williams]

Absolutely! The Send Payment Request feature in Wallet System for WooCommerce Pro allows customers to request funds, send payments, and approve/deny incoming requests directly from their wallet dashboard. Here’s how you can enable and use it:

1. Enable the Payment Request Feature

Go to:
WordPress Dashboard → Wallet System → Settings → Wallet Features
Make sure “Enable Payment Request” is switched ON.
This will allow customers to see the Send/Request Money option inside their Wallet dashboard.

2. Users Must Be Logged In & Have Wallet Access
Both the sender and the receiver must:

• Have an account on your store
• Have the wallet feature enabled
• Be logged in when sending/requesting payments

This ensures secure and authenticated transactions.

3. How the Workflow Functions (Front-End Experience)
Once enabled, customers can:

• Go to My Account – Wallet -Send/Request Money
• Enter the email address of the other user
• Enter the amount they want to request or send
• The other user will get a notification
• They can approve or decline the payment request
• Approved amounts instantly update the wallet balance

It’s fast, secure, and perfect for situations like shared purchases, group buying, or balance transfers.

4. Check for Restrictions
If the feature doesn’t appear, verify these:

• KYC restrictions (if enabled) — unverified users may not see options
• Withdraw/transfer limits
• Minimum wallet balance requirements
• User role restrictions

Make sure the settings align with your store needs.

Bonus: Enjoy 40% OFF on all WooCommerce Plugin (BFCM Sale!)

If you want to upgrade or unlock powerful new features across all our WooCommerce plugins – including advanced automation, smarter customer engagement tools, seamless checkout enhancements, and more.

Our BFCM sale is live now with a massive 40% OFF on all products.

This is the best time to get it at the lowest price of the year.

[Author]

Posts