How can administrators configure the order cancellation in RMA Plugin.

[Evana Adams]

How can administrators configure the order cancellation feature, including options for partial cancellation, button visibility, and applying specific restrictions (like those related to minimum amounts or COD orders) within the RMA Return Refund & Exchange For WooCommerce Pro plugin?

[Christopher]

If you’re using the RMA Return Refund & Exchange for WooCommerce Pro plugin by WP Swings, here’s a quick breakdown of how to set up and customize the order cancellation feature.

1. Turn it on: Go to WPSwings → RMA Settings → General Settings and enable Cancel (Premium)
2. Partial cancellation: In the Cancel Tab, toggle Cancel Order’s Product so customers can cancel specific items instead of the full order.
3. Hide/Customize buttons: You can hide the Cancel button for COD orders or on certain pages, and even change its text under Appearance in the Cancel Tab.
4. Set restrictions: In the RMA Policies Tab, create rules like a minimum order amount or block cancellations for certain order statuses.

Basically, once you tweak these few settings, the cancellation process becomes way smoother — no more manual “please cancel my order” emails.

You can refer to the full guide here.

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