Points deducted even when the order fails › Forums › WooCommerce Plugins › Points deducted even when the order fails Tagged: Points and Rewards This topic has 1 reply, 2 voices, and was last updated 10 months, 1 week ago by Mark Jaquith. Viewing 1 post (of 1 total) Author Posts July 12, 2024 at 10:52 am #3070 Mark JaquithParticipant Hello , Thank you for using our plugin, In this scenario when the order fails then you only need to change the order status to refunded after which the points will be added back to the user account. Author Posts Viewing 1 post (of 1 total) You must be logged in to reply to this topic.