How To Deal with Failed Subscription Payments

[Bennett]

If a subscription payment fails, the subscription is put ‘on-hold’. How do I attempt payment again to activate the subscription for that billing cycle?

Aside from that, is payment for on-hold subscriptions automatically attempted again in the next billing cycle?

[Mark Jaquith]

Hi,

Thanks for reaching out!

You can set the automatic retry of subscription payments on failed attempts in our pro version of the subscription plugin, you can also set the number of attempts in a failed case.

If further concerns then kindly update us

Regards,

[Author]

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