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I’m looking into gift card solutions that work smoothly across both online and physical stores. Has anyone here implemented this for a brick-and-mortar or mixed (online + offline) setup?
You can sell and manage gift cards directly in WooCommerce, with a bunch of customization and some solid offline features.
How it works for mixed online + offline stores
Online:- You create gift card products in WooCommerce (fixed amount, range, custom amount, etc.).
- Customers buy them on your site, choose delivery (email, WhatsApp/SMS, PDF download, or physical shipping), and the buyer/receiver gets a unique code + optional QR/barcode.
- They can also check balance and recharge/top‑up from their “My Gift Cards” area in their account.
Offline / brick‑and‑mortar:
- You get a dedicated Gifting Portal (a web URL you can open on any laptop/tablet in the store, or embed in your POS via iframe)
At the counter, staff: ( Note – The free version restricts you to a maximum of 2 employees. )
– Open the portal and log in with their employee account
– Scan the QR/barcode on the customer’s phone/printout (or enter the code manually)
– Instantly see the gift card details and balance
– Click Redeem to apply it to the current bill, or Recharge to add more balance.The portal tracks everything by store and by employee, so you know which location/staff redeemed or topped up each card.
You don’t need special hardware; a normal laptop or tablet with a camera (or a cheap USB scanner) is enough for the camera-based QR/barcode scanner.
- Create one or more Gift Card products and set pricing type
- Set up the Gifting Portal:
- Add your physical store locations
- Create employee accounts with logins
- Share the portal link (or embed URL) with your POS/store devices
Train staff to:
- Open portal → log in → scan/fetch → redeem or recharge → confirm.
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