Ticket not being sent in email to customer in Event Ticket Manager

[jamesmunro2]

I am using Event Ticket Manager. I have purchased the pro version. When I make a purchase I do receive an email (as a customer). I see the subject line that I created in the Ticket Settings section of the plugin. There is a box with the name of the event at the top. It lists “purchaser” and my first name. It states “Check-in for this event” and includes the location. At the bottom, it says mywebsite.com – Built with WooCommerce.

None of the body of my email is showing up, although it is present in the Ticket Settings section as mentioned above.

But there is no ticket code or the body of my email as set in the settings. Can you provide any ideas?

 

 

[Eugine Floren]

Hello @jamesmunro2,

Thanks for using our plugin,

We need to check this from our side please Submit your Query so that our Support team can help you in a much better way.

If you have any other questions feel free to reach us at any time.

Regards,

[Author]

Posts