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› Forums › WordPress/WooCommerce › Are There Any Restrictions for Guest Users Using Wallet Payments?
Tagged: RMA Refund Return and Exchange
Hey! Just Wanted to enquire about the guest user functionality in RMA Return Refund and Exchange Plugin for WooCommerce, Are there any restrictions for guest users using wallet payments?
The WooCommerce Return Refund and Exchange Pro plugin does have some restrictions for guest users when it comes to using the wallet payment feature:
1. Guest User Restriction for Wallet Payment Method:
– The plugin allows merchants to restrict guest users from using the wallet payment method during checkout.
– This setting can be enabled/disabled by the store admin in the plugin settings.
2. Guest User Restriction for Refunds:
– Similarly, the plugin also allows merchants to restrict guest users from requesting refunds.
– This ensures that only registered customers with a wallet can initiate refund requests.
As the wallet feature itself is not available to guest users by default. However, the plugin provides a “Guest Feature via Phone Number” setting that enables guest users to access certain wallet functionalities.
When this setting is enabled, guest users can:
– Request refunds, exchanges and make payments using their phone number instead of an email address.
– Leverage their wallet balance to make payments during checkout.
So in short, while the wallet is primarily designed for registered customers, the plugin allows merchants to optionally extend limited wallet access to guest users as well, such as using the wallet for payments.