Difference Between Exclusive Offer and Smart Skip if Already Purchased?

[Christopher]

Hey! In One-Click Upsell Plugin, can you explain the difference between an exclusive offer and a smart skip, if already purchased?

[Zain]

Yes, Christophe.

The distinction between Exclusive Offer and Smart Skip If Already Purchased lies in their functionality and application within an upsell funnel.

Exclusive Offer is a funnel feature designed to present a particular offer to customers only once during their interaction with the sales funnel.

This means that regardless of whether the customer accepts or declines the offer, they will not see it again in future interactions.

This approach is often used to create a sense of urgency and exclusivity, encouraging customers to make a decision on the spot.

Smart Skip If Already Purchased: On the other hand, Smart Skip If Already Purchased is a global feature that functions differently. This feature ensures that an offer is only shown to customers who have not previously purchased the product, either through a standard transaction or as part of an upsell.

If a customer has already bought the product, they will automatically skip the offer in future interactions.

In summary, while an Exclusive Offer focuses on limiting the frequency of an offer to create urgency, Smart Skip If Already Purchased aims to tailor the customer experience by avoiding the repetition of offers for products already purchased.

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